How we handle your data.

Effective July 21, 2026 · Version 1.0

1. Who we are

The AskElly.Ai ELLY Assistant service is operated by Royal Management Holdings LLC, doing business as Quick Creative Offers ("we," "us"). You can reach us at support@askelly.ai or 786-698-1237.

2. Information we collect through this website

• Contact form details you submit (name, business name, email, phone, role, and free-text description of what you need);
• Communications you send us by email, phone, or scheduled calls;
• Basic technical information from your browser (IP address, browser type, pages viewed) collected via standard server logs to keep the site secure and functioning.

We do not collect payment card numbers, bank routing numbers, or bank account numbers directly on this website. Payment method details are entered on the secure page of a third-party payment provider — see Section 5 below.

3. Information ELLY accesses through your business systems

During onboarding you authorize, in writing, which of your business tools ELLY may access and the access method for each — for example, OAuth connections, invited team seats, shared folders, exports, or written per-task authorization. Depending on the scope you approve, ELLY may work with:

• Contact and CRM records for your clients, prospects, and vendors;
• Emails, calendar events, and meeting notes;
• Task and project records;
• Documents and templates you have made available.

ELLY only accesses the systems and record types identified in your written scope, and only for the purposes described in that scope.

4. Sensitive information — what we do not collect

We do not ask you to send us:

• Full bank account or routing numbers;
• Full Social Security numbers or full government ID numbers;
• Payment card numbers, CVV codes, or expiration dates by email;
• Passwords to your systems in plain text — access is granted through OAuth, invited seats, or the tool's own credential system.

Anything sensitive that ELLY does need to work with is handled only through approved secure tools (for example, encrypted shared drives, the security features of your CRM, or written per-task authorization). If a workflow requires handling regulated data (such as PII, financial data, or health information) we will identify and document the appropriate safeguards during onboarding, or decline that portion of the scope.

5. Payment data

Payment card and bank data for the AskElly.Ai subscription is collected and stored by the third-party payment provider you select (Wave, GoCardless, Stripe, QuickBooks Payments, or another approved processor). Payment details are entered on the provider's secure page under that provider's own compliance framework. We receive a limited billing record (for example, invoice status, last-four digits of the payment method, and transaction identifiers) but do not receive or store full card or bank credentials.

6. How we use information

• To provide the Service you have authorized in your written scope;
• To communicate with you about your account, billing, and Service updates;
• To respond to your requests, questions, and support needs;
• To comply with legal obligations, respond to lawful requests, and enforce our terms.

We do not sell your personal information. We do not use your business or client data to train third-party AI models outside the scope of delivering your Service.

7. Sharing with service providers

To operate AskElly.Ai and ELLY we use a limited number of service providers — for example, email and communications tools, cloud storage, payment providers listed above, and AI service providers that power specific ELLY workflows. Each provider is used under contract terms that require them to handle data only for the purposes we authorize. We will provide additional detail about specific subprocessors on written request.

8. Data retention

We retain information for as long as we need it to provide the Service and to meet legal, tax, and record-keeping obligations. On cancellation and written request we will delete or return records generated on your behalf, subject to backups and legal retention requirements.

9. Your choices

• You may revoke ELLY's access to any of your tools at any time (for example, by revoking OAuth or removing an invited seat);
• You may cancel the subscription under the Cancellation & Refund Policy;
• You may request access to, correction of, or deletion of personal information we hold about you by emailing the address below.

10. Security

We use commercially reasonable administrative, technical, and physical safeguards to protect information in our care. No method of storage or transmission is 100% secure, and we do not guarantee absolute security. Please help us protect your account by using strong credentials on the tools you connect and by promptly notifying us of any suspected compromise.

11. Changes

We may update this page from time to time. Material changes will be communicated to your authorized point of contact by email in advance of taking effect.

12. Contact

Royal Management Holdings LLC / Quick Creative Offers
Email: support@askelly.ai
Phone: 786-698-1237