These terms describe how the 45 Day Free Trial with ELLY works, how ELLY stays paused after the trial until you approve paid activation, how AskElly.Ai ELLY Assistant is billed after approval, and what happens if a payment fails or you decide to cancel.
These Billing & Autopay Terms ("Terms") apply between you or the business you represent ("Client," "you") and Royal Management Holdings LLC, doing business as Quick Creative Offers ("we," "us," or "Company"), the operator of AskElly.Ai and the ELLY assistant service ("Service" or "ELLY"). By authorizing recurring billing for the Service, you agree to these Terms.
The Service is offered as a monthly subscription under the plan you approve in writing: USD $599 per calendar month for Standard or USD $899 per calendar month for Enterprise / Team. The subscription continues on a month-to-month basis until canceled under Section 8 or the Cancellation & Refund Policy. Applicable state or local sales tax may be added and shown on the invoice.
If you enroll in the 45 Day Free Trial with ELLY, you provide a valid payment method through an approved third-party payment provider before the trial begins. Your card is placed securely on file, but it is not charged for the subscription during the 45-day trial period. Before you submit payment authorization, the provider page or written approval summary will disclose the trial start date, trial end date, selected monthly plan, onboarding fee, applicable taxes if known, and paid activation process.
When the 45 days are complete, ELLY stays paused in the client's WhatsApp Ops group unless the client approves paid activation for the selected monthly subscription and matching onboarding fee. If paid activation is approved, the approved payment provider may process the approved first payment. After that first paid activation payment, the subscription renews monthly until canceled under Section 9 or the Cancellation & Refund Policy.
The onboarding fee matches the plan you approve: USD $599 for Standard or USD $899 for Enterprise / Team. The onboarding fee applies one time only after the client approves paid activation. You will never be charged an onboarding fee that was not disclosed in the written approval summary or secure payment authorization.
You are not charged during discovery or scoping. For a 45-day trial client, billing begins only after all of the following have occurred:
The date the first paid activation payment is processed is your billing anchor date. Subsequent monthly charges recur on that same calendar day each month unless otherwise disclosed to you in writing. If paid activation is not approved, ELLY remains paused.
When you approve paid activation, you expressly authorize us, and the approved third-party payment provider you select, to initiate paid activation and recurring subscription charges to the payment method you designate on the provider's secure page, in the amount of the subscription fee, matching onboarding fee, and any applicable taxes, on the schedule described above, until the authorization is canceled by you in accordance with these Terms.
All recurring authorizations for ACH or bank-based payments are governed by the disclosures presented to you by the payment provider at the time you authorize the payment method. Those disclosures — including your right to revoke authorization and the notice you must provide — form part of your authorization. We do not manually pull funds from your bank account and we do not initiate charges outside of the authorization you have provided through the payment provider.
Recurring billing is processed through a secure invoice or payment link issued by one of the following approved third-party providers, or another approved processor offered at the time of onboarding:
We do not collect, view, or store your bank routing or account number directly on this website. Payment method details are entered on the payment provider's secure page and stored under that provider's compliance framework. Availability of any specific provider is not guaranteed and is subject to that provider's own review and approval; we do not guarantee that any given provider will approve your account.
For each recurring charge you will receive a receipt or invoice from the third-party provider. You may request an invoice copy at any time by emailing support@askelly.ai or calling 786-698-1237. Billing questions or disputes must be raised within 30 days of the charge in order for us to research and, where appropriate, resolve them.
You may cancel during the 45-day trial by providing written notice to support@askelly.ai before the trial end date. If you do not approve paid activation after the trial, ELLY stays paused and no first paid activation payment is processed. After paid activation, the subscription is month-to-month. You may cancel by providing written notice before your next billing anchor date. Charges already processed for the then-current billing period are handled under the Cancellation & Refund Policy.
If a scheduled recurring payment fails (for example, insufficient funds, expired payment method, or a payment method removed at the provider), we may:
Any bank-imposed return or NSF fees are your responsibility. Pausing the Service for a failed payment is not a cancellation; your subscription remains active and will resume upon successful payment unless you cancel in writing.
We may change the subscription price. Any price change will be communicated in writing to your account contact at least 30 days before it takes effect. If you do not agree to a price change, you may cancel under Section 8 before the change takes effect.
If you have a billing question or dispute, please contact us first at the email or phone number above so that we can research it. Initiating a chargeback without contacting us may result in immediate suspension of the Service pending resolution. Recurring charges that were authorized by you under these Terms and disclosed in advance are not "unauthorized" for chargeback purposes.
ELLY is an administrative operations service. We do not guarantee any specific business, revenue, transaction, sales, or client outcome. Results depend on your team, market, inputs, and internal decisions.
ELLY does not provide legal, tax, accounting, brokerage, lending, medical, insurance, or investment advice. ELLY is not a payment processor and does not hold client funds. Regulated and licensed activities remain the responsibility of the appropriate qualified professional on your side.
Royal Management Holdings LLC / Quick Creative Offers
Email: support@askelly.ai
Phone: 786-698-1237
Hours: Monday–Friday, 9:00 AM – 6:00 PM ET